Social Value Engine · Facilitator resource · Pack version 1.0

Easy Read survey: local testing pack

1 of 3 · Preparation and neutral script

Print all three pages, or use your browser’s Save as PDF. This is a paper resource with no online answer collection. Open the Easy Read survey.

Use before baseline. This pack supports local comprehension testing. No resident feedback has been supplied. Local testing does not establish validation. The survey is not a validated scale, official government evaluation tool or funding requirement.

Prepare

Read aloud neutrally

“We are checking how easy this survey is to understand. We want to hear which words, pictures or choices need work. There are no right or wrong answers in this session. Taking part is your choice. You can skip anything, take a break or stop. Your answers will not affect services you receive.”

“You can read it yourself, or I can read the words and every answer choice as printed. Please tell me what you think each question is asking. You do not need to tell me your own survey answer. May I write anonymous notes about what is clear or unclear?”

Work through the whole sheet

Allow time. Read every choice in order with the same tone. Ask: “In your own words, what is this asking?” and “Which words, if any, are unclear?” For each response choice ask: “What does this choice mean to you?” Ask how neighbouring choices differ. Include the optional comment and visits question.

Ask: “What time period are you thinking about? When does it start and end?” “Which area are you thinking of? Where does it start and end?” For each illustration, including the small calendar reminders, ask: “What does this picture mean to you? Does it help, confuse or make no difference?”

If someone asks for an explanation

First record the difficulty. Repeat the printed wording without suggesting an answer. Avoid praise for particular answers or examples that steer a choice. If further help is needed, record the exact explanation and support given. Keep first understanding separate from understanding after help.

Close: “Is there anything else that would make this easier to understand or use? Thank you. We will review the feedback before using the survey.”

Anonymous feedback checklist

2 of 3 · One copy per resident · Leave unused fields blank

Unlinked session code: __________   Survey draft version: __________

Format/support (no names): __________________   Time taken: ______ minutes

For each row, circle one: C = clear in own words without extra explanation; U = unclear or help needed; X = not explored or skipped. These are observations, not scores or proof of validation. Record initial understanding before offering help.

Question wording

Check each question against the survey
QuestionObservation
1. Getting to [place]C / U / X
2. Using services or activitiesC / U / X
3. BelongingC / U / X
4. Feeling safeC / U / X
5. Feeling welcomeC / U / X
6. Optional commentC / U / X
7. VisitsC / U / X

Instructions and pictures

Check understanding ofObservation
Past four weeks, start and endC / U / X
Named place and its boundaryC / U / X
One tick per closed questionC / U / X
Can skip, stop or leave Q6 blankC / U / X
Can answer without visitingC / U / X

Check every picture: shops, raised hand, shield, four-week calendar, crossed-out name card, tick box, all small calendar reminders and results notice board.

Picture / meaning / helpful, confusing or neutral:

All response choices

Questions 1 to 5, in printed order
ChoiceObservation
Strongly disagreeC / U / X
DisagreeC / U / X
Neither agree nor disagreeC / U / X
AgreeC / U / X
Strongly agreeC / U / X
Don't know or not applicableC / U / X
Prefer not to sayC / U / X
Question 7, in printed order
ChoiceObservation
NeverC / U / X
OnceC / U / X
2–3 timesC / U / X
About weeklyC / U / X
Several times a week or moreC / U / X
Prefer not to sayC / U / X

Probe the difference between the middle agreement choice, “Don't know or not applicable” and “Prefer not to say”. Check both parts of the combined “Don't know or not applicable” choice without splitting it. Check adjacent visit-frequency choices without redefining them.

Choice / first meaning / help needed:

Question, period or boundary difficulty / anonymous paraphrase / exact help given:

Use extra copies for notes if needed. Label notes by session code and item only. Remove identifying details. Record observations only when a session has happened.

Review revisions and freeze baseline

3 of 3 · Team record · Complete after real local testing

Review before changing the draft

  1. Review anonymous checklists. Separate observed difficulties from suggestions and assumptions. Note unexplored items, formats and support used. Local feedback cannot demonstrate representativeness or validation.
  2. For each proposed change, record the item, evidence reference, exact old and proposed text or picture, reason, decision, reviewer role and date. Record decisions to keep wording too. Leave this log blank until evidence exists.
  3. Preserve the constructs: access, belonging, feeling safe and feeling welcome, plus the optional comment and visit-frequency context. Keep all questions, response choices and their order, the four-week period and the agreed place boundary. This pack authorises no construct or response-scale changes.
  4. Check wording or illustration revisions against the original survey and Easy Read adaptation to preserve meaning. Refer any potential meaning change for measurement review before baseline. Resolve concerns before launch.
  5. Give each revised draft a new version identifier. Re-test changed material with local adults, including its surrounding instructions and choices. Record what was tested and what remains uncertain. Never fill gaps with assumed resident feedback.

Revision log

Copy this blank log for further changes. Evidence references use anonymous session codes and item numbers only.

Item / evidence / difficultyOld → proposed wording or picture / reasonDecision / reviewer role / date / draft version / re-test outcome
   
   

Freeze before collecting baseline answers

Review outstanding issues before release. Archive a dated master of the survey, instructions, illustrations, choices, boundary map or description and revision log. Label it with its version and freeze date. Tell collectors which master to print. Remove superseded drafts from use.

Frozen survey version: __________   Freeze date: __________

Approved by (role): __________________   Master location: __________________

Place / boundary reference:

Outstanding limitations and review decision, or “none recorded”:

Keep the frozen version, question and choice order, four-week period, illustrations and boundary unchanged for baseline and follow-up. Record format and support each time. Log and version unavoidable later changes, obtain measurement review and assess comparability before combining results. Identify changed versions in reporting.