Social Value Engine · Facilitator resource · Pack version 1.0
Easy Read survey: local testing pack
1 of 3 · Preparation and neutral script
Print all three pages, or use your browser’s Save as PDF. This is a paper resource with no online answer collection. Open the Easy Read survey.
Prepare
- Use the Easy Read adaptation alongside this pack. Complete its staff preparation and privacy details. Choose one named place and a clear boundary, with the same map or description for each session.
- Invite a few local adults with varied reading and access needs, including people who rarely visit. Arrange accessible participation, consent and safeguarding. Offer breaks and an independent interpreter or supporter chosen by the resident.
- Use one blank checklist per resident. Assign an unlinked session code. Record the survey draft version, format, support and approximate completion time. Explain who can see notes, storage, deletion and withdrawal limits before agreement to take part.
- Keep testing notes separate from survey answers and baseline data. Omit names, contacts, signatures, addresses and identifying stories. Avoid audio, video and photos. Keep any recruitment or consent administration separate, with no link to these notes.
Read aloud neutrally
“We are checking how easy this survey is to understand. We want to hear which words, pictures or choices need work. There are no right or wrong answers in this session. Taking part is your choice. You can skip anything, take a break or stop. Your answers will not affect services you receive.”
“You can read it yourself, or I can read the words and every answer choice as printed. Please tell me what you think each question is asking. You do not need to tell me your own survey answer. May I write anonymous notes about what is clear or unclear?”
Work through the whole sheet
Allow time. Read every choice in order with the same tone. Ask: “In your own words, what is this asking?” and “Which words, if any, are unclear?” For each response choice ask: “What does this choice mean to you?” Ask how neighbouring choices differ. Include the optional comment and visits question.
Ask: “What time period are you thinking about? When does it start and end?” “Which area are you thinking of? Where does it start and end?” For each illustration, including the small calendar reminders, ask: “What does this picture mean to you? Does it help, confuse or make no difference?”
If someone asks for an explanation
First record the difficulty. Repeat the printed wording without suggesting an answer. Avoid praise for particular answers or examples that steer a choice. If further help is needed, record the exact explanation and support given. Keep first understanding separate from understanding after help.
Close: “Is there anything else that would make this easier to understand or use? Thank you. We will review the feedback before using the survey.”
Anonymous feedback checklist
2 of 3 · One copy per resident · Leave unused fields blank
Unlinked session code: __________ Survey draft version: __________
Format/support (no names): __________________ Time taken: ______ minutes
For each row, circle one: C = clear in own words without extra explanation; U = unclear or help needed; X = not explored or skipped. These are observations, not scores or proof of validation. Record initial understanding before offering help.
Question wording
| Question | Observation |
|---|---|
| 1. Getting to [place] | C / U / X |
| 2. Using services or activities | C / U / X |
| 3. Belonging | C / U / X |
| 4. Feeling safe | C / U / X |
| 5. Feeling welcome | C / U / X |
| 6. Optional comment | C / U / X |
| 7. Visits | C / U / X |
Instructions and pictures
| Check understanding of | Observation |
|---|---|
| Past four weeks, start and end | C / U / X |
| Named place and its boundary | C / U / X |
| One tick per closed question | C / U / X |
| Can skip, stop or leave Q6 blank | C / U / X |
| Can answer without visiting | C / U / X |
Check every picture: shops, raised hand, shield, four-week calendar, crossed-out name card, tick box, all small calendar reminders and results notice board.
Picture / meaning / helpful, confusing or neutral:
All response choices
| Choice | Observation |
|---|---|
| Strongly disagree | C / U / X |
| Disagree | C / U / X |
| Neither agree nor disagree | C / U / X |
| Agree | C / U / X |
| Strongly agree | C / U / X |
| Don't know or not applicable | C / U / X |
| Prefer not to say | C / U / X |
| Choice | Observation |
|---|---|
| Never | C / U / X |
| Once | C / U / X |
| 2–3 times | C / U / X |
| About weekly | C / U / X |
| Several times a week or more | C / U / X |
| Prefer not to say | C / U / X |
Probe the difference between the middle agreement choice, “Don't know or not applicable” and “Prefer not to say”. Check both parts of the combined “Don't know or not applicable” choice without splitting it. Check adjacent visit-frequency choices without redefining them.
Choice / first meaning / help needed:
Question, period or boundary difficulty / anonymous paraphrase / exact help given:
Review revisions and freeze baseline
3 of 3 · Team record · Complete after real local testing
Review before changing the draft
- Review anonymous checklists. Separate observed difficulties from suggestions and assumptions. Note unexplored items, formats and support used. Local feedback cannot demonstrate representativeness or validation.
- For each proposed change, record the item, evidence reference, exact old and proposed text or picture, reason, decision, reviewer role and date. Record decisions to keep wording too. Leave this log blank until evidence exists.
- Preserve the constructs: access, belonging, feeling safe and feeling welcome, plus the optional comment and visit-frequency context. Keep all questions, response choices and their order, the four-week period and the agreed place boundary. This pack authorises no construct or response-scale changes.
- Check wording or illustration revisions against the original survey and Easy Read adaptation to preserve meaning. Refer any potential meaning change for measurement review before baseline. Resolve concerns before launch.
- Give each revised draft a new version identifier. Re-test changed material with local adults, including its surrounding instructions and choices. Record what was tested and what remains uncertain. Never fill gaps with assumed resident feedback.
Revision log
Copy this blank log for further changes. Evidence references use anonymous session codes and item numbers only.
| Item / evidence / difficulty | Old → proposed wording or picture / reason | Decision / reviewer role / date / draft version / re-test outcome |
|---|---|---|
Freeze before collecting baseline answers
Review outstanding issues before release. Archive a dated master of the survey, instructions, illustrations, choices, boundary map or description and revision log. Label it with its version and freeze date. Tell collectors which master to print. Remove superseded drafts from use.
Frozen survey version: __________ Freeze date: __________
Approved by (role): __________________ Master location: __________________
Place / boundary reference:
Outstanding limitations and review decision, or “none recorded”:
Keep the frozen version, question and choice order, four-week period, illustrations and boundary unchanged for baseline and follow-up. Record format and support each time. Log and version unavoidable later changes, obtain measurement review and assess comparability before combining results. Identify changed versions in reporting.