Knowledge Base

Benchmarking can help organisations understand performance, set targets and learn from their peers. Useful comparisons also account for different places, populations and starting points. This guide explains how to combine consistent measures with local data and community voice.

A practical guide for suppliers on turning social value commitments into measurable, auditable evidence for public sector tenders and contract reporting.

Social value is the quantified measure of how much people's lives improve as a result of an activity. This guide explains what it means, how it is calculated, and why it matters across the public, housing, further education and voluntary sectors.

HM Treasury has published a substantially revised edition of the Magenta Book, the government's central guidance on evaluation. Here is what has changed and why it matters for social value practitioners.

Social Return on Investment (SROI) is a methodology for measuring, valuing, and communicating the social, environmental, and economic outcomes that an organisation, project, or service generates.

A poorly designed survey is one of the most common sources of weak social value evidence. It asks too much, captures too little that is useful, and leaves practitioners trying to build a credible SROI case from data that does not hold up to scrutiny.

Proportionality means matching the depth, rigour, and cost of your measurement approach to the scale of the activity, the significance of the decisions it will inform, and the resources available to carry it out.

Public and third sector organisations are increasingly expected to demonstrate that their work improves people’s lives while also making responsible use of public money. As a result, approaches that attempt to measure social impact in a structured way have become more prominent. Two of the most discussed are WELLBYs (Wellbeing-Adjusted Life Years) and Social Return on Investment (SROI).

Articulating impact clearly is a common challenge in social value delivery. The issue is rarely a lack of activity. More often, it is about finding a proportionate way to describe change that is structured, clear, and useful to others.

Sensitivity analysis is a technique that helps you test how your social value results change when you adjust key assumptions.

When people ask 'how do we evidence social value?' the answer often starts further back. Before you can measure, you need a way of thinking about how your work creates change. This is what we call impact thinking.

In recent years, the terms sustainability and social value have become increasingly prominent in public policy, procurement, and business strategy. But while they're often used interchangeably, especially in tenders and ESG reports, they’re not quite the same thing. So what’s the difference, and how are they similar?